Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hi everybody,

I'm in search of real legal recommendation from anybody who has handled Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for several months beneath the pretext of an AML/KYC evaluation.

I completed my KYC immediately.

After that, Changelly repeatedly requested:

• Supply of funds

• Pockets ownership proof

• Transaction particulars

• Blockchain data

• Chat screenshots

• Further explanations

I offered every document and piece of data requested.

They then contacted the sender of the funds immediately.

The sender (my good friend) additionally absolutely cooperated by:

• Finishing KYC

• Providing pockets ownership proof

• Sharing transaction details

• Sharing chat screenshots

• Explaining the supply of funds

• Providing every out there supporting document

Despite full cooperation from both of us, Changelly continues to respond with the identical generic replies:

"Your case is beneath assessment."

"We'll replace you when there are any developments."

This has been happening for months.

I also emailed their Authorized Group requesting their authorized entity particulars, firm registration, registered workplace, legal handle, and licensing info.

They have utterly ignored these emails as nicely.

I have now engaged a lawyer and am getting ready legal proceedings.

I possess complete evidence including:

• Complete e mail correspondence

• AML communications

• Authorized notices

• TXIDs

• Pockets possession proof

• KYC paperwork

• Blockchain data

• Chat screenshots

• Full timeline of events

I might respect steerage from anybody who has skilled something comparable.

1. Has anyone efficiently recovered funds from Changelly after a protracted AML assessment?

2. Which authorized entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating authorized proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anyone taken legal motion towards Changelly? If sure, what was the result?

Any advice, legal steerage, or private expertise can be significantly appreciated.

Thank you.