Binance: withdrawals frozen for 140 days. I answered their RFI within 24 hours, they missed their own 14-day deadline. Still no decision.

Update to my previous publish: https://www.reddit.com/r/binance/comments/1x5mwql/4_months_1500_frozen_13_tickets_unanswered_for_10/

Because of everyone who commented last time. Here’s what has occurred since, and why I’m still caught.

Full timeline:

• June 17: all withdrawals blocked (~$1,500, each coin bought instantly on Binance). The set off was a single small cost of (~$30) to a cost processor for a subscription service I’ve used since 2020. Binance rejected that withdrawal, so the funds by no means even left my account.
• June–October: 4 months of “your case is escalated, please wait.” Not one document requested.
• August 5: formal grievance #CC9764871. No substantive answer.
• October 14: grievance #CC10177812 opened, and the same day I lastly acquired an RFI (request for info). It was the primary time in four months that Binance requested me something.
• October 15: I answered every query the subsequent day, with full documentation: six years of buyer historical past with that service, cost historical past, emails with their help, business registration, tax return and bank statements.
• October 15: Binance confirmed by e mail that the evaluate can take “up to 14 days.”
• October 29: that deadline handed. No choice, no follow-up questions.
• November 2: help “escalated for precedence evaluation.” Once more.
• In the present day, November 4: still nothing.

I’ve achieved the whole lot Binance requested. I cooperated absolutely and answered within 24 hours. The one celebration not assembly deadlines is Binance.

I’m not asking for particular remedy. I’m asking Binance to comply with its own said timeline. Decide. When you don’t want me as a customer, close the account and launch my stability to my very own verified account on another change.

u/Binance_Support: RFI-20261014-0000291 / grievance #CC10177812. Your 14-day deadline expired every week in the past.

Has anyone else had an RFI evaluate run previous the 14 days? How lengthy did it take in the long run, and what lastly moved it?